Refund & Cancellation Policy
Thanks for shopping at Flaneuse Couture & Millinery.
If you are not entirely satisfied with your purchase, we’re here to help.
No Refunds. Exchange or Credit only up to 7 days from purchase, void if tags removed.
All Custom Order sales are final. However, we do want you to be completely happy with your custom hat and will take steps to make the necessary changes to your order, such as sizing and redesign, while it is within our ability to do so, to ensure that you are completely satisfied with your custom hat made by Flaneuse. Due to the one of a kind luxury items we make, orders must be canceled within the same business day as they are placed. Due to Corvid-19 all hats, face masks, art and anything sold is Final Sale.